This template policy explains what personal data we collect, why we collect it, and the choices you have. Replace it with your own review-ready policy before launch.
What we collect
- Account details you give us: name, email address, phone number and password.
- Order details: items purchased, shipping and billing addresses, order and payment status.
- Technical data: IP address, browser type and pages viewed, used for security and fraud prevention.
How we use it
- To take payment, fulfil orders and provide customer support.
- To keep the store secure and to detect fraud or abuse.
- To send order updates, and marketing email only when you ask for it.
Payments
Card and wallet payments are processed by our payment providers. Full card numbers and payment credentials are never stored on our servers.
How long we keep it
Account data is kept while your account is open. Order and payment records are kept for the period required by tax and accounting law, even after an account deletion request.
Your rights
You can download a copy of your account data, or ask us to delete your account, from the privacy section of your account. You may also contact us to access, correct, export or erase your data.
Cookies
Strictly necessary cookies keep your cart and sign-in session working. Analytics and marketing cookies are only set after you accept them, and you can change that choice at any time from the cookie banner or the cookie settings link in the footer.